Partners in
Your Success
Founded in 2000 by Lee Field and Randy Trettevik, Senior Services of America was built on a simple premise: hands-on, expert management drives superior results.
We specialize in the management and turnaround of senior housing properties across the Pacific Northwest.
We don’t just offer advice; we offer a partnership. We bring over 25 years of experience to help you identify weaknesses, capitalize on strengths, and build a thriving, profitable community.
Customized Management Plans
Cookie-cutter solutions don’t work in senior living.
Each market, each building, and each resident population is unique. Our Senior Management Team leverages deep industry expertise to implement proven operating systems tailored specifically to your community. We are the partner who can quickly diagnose operational friction and prioritize the steps needed to achieve sustainable success.
We can support you with personalized plans in:
- Complete operations, financial, and accounting responsibility
- Administration of employment and licensing issues
- Management of capital expenditures
- Implementation of a quality assurance program
- Regulatory compliance programs
- Comprehensive monthly project performance reports
Why Choose Senior Services of America?
Geographic Focus
Our geographic focus creates easy access, more frequent visits, and attention to your communities in the Pacific Northwest, as well as greater familiarity with state regulations and more.
Positive Reputation
We are proud of the reputation and vast network of contacts we have built over more than twenty five years in the senior living industry.
Communication
As your partner, we meet your preferred communication style and expectations through written communications, reports, and recurring meetings to keep you informed on performance and progress.
Resident & Employee Satisfaction
We regularly gather, measure, and analyze feedback from our residents, families, and employees to consistently improve our operations.
Operational Expertise
Our proven operating systems ensure that community standards and processes, guided by our organization’s policies and procedures, remain responsive to your residents’ needs and keep us aware of potential opportunities.
Quality Assurance
We employ a quality assurance program in each community to provide a tool for measuring performance against industry standards and our mutually agreed-upon goals.
RESULTS. THE RIGHT WAY
Our Process
Diagnosis
We start by listening. Our team conducts a deep-dive audit of your current operations, culture, and market position to uncover the root causes of underperformance.
Strategic Plan
We don’t guess; we plan. We develop a customized management roadmap that addresses your specific challenges—whether it’s occupancy, staffing, or clinical compliance.
Execution & Optimization
We roll up our sleeves. Our regional teams work side-by-side with local leadership to implement the plan, monitor real-time data, and continuously optimize for results.
Unlock Your Community’s Potential
Success in senior living requires more than good intentions; it requires a foundation of integrity, teamwork, and operational excellence.
Partner with Senior Services of America to empower your employees, enrich the lives of your residents, and secure the future of your investment.
Let’s build something great together.
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Senior Services of America
- 5401 32nd Avenue, Suite
- Gig Harbor, WA 98335
- Phone: (253) 474-0425